Shipping & Returns
Free standard shipping when you spend $45+
Choose delivery options at checkout:
- First Class Package (generally takes 2-5 business days)
- Priority Mail (generally takes 2-5 business days)
- Priority Mail Express (1 business day)
Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, you'll need the receipt or proof of purchase.
To start a return, please contact us at topdog@wuffy.io. We will send instructions on how and where to send your package. Once your item is returned, a refund will be issued.
You can always contact us for any return question at topdog@wuffy.io.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The best way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.